How we protect accounts data and transactions on TuDu and what you can do to stay secure.
Use a strong password enable two factor authentication and keep your contact details current. Do not share your account credentials with others. If you think your account has been compromised contact support immediately.
We store personal data according to our privacy policy and industry best practices. Sensitive identifiers are hashed where possible and access is limited to authorised team members for troubleshooting and legal compliance.
Payments are processed through our payment provider and we do not store full card numbers on our servers. Use official TuDu channels for payment related communication and never send payment details in chat messages.
Use the forgotten password flow on the sign in page. If you cannot access your email contact support and we will help verify your identity and restore access.
Visit your account settings and follow the two factor setup instructions. You can use an authenticator app for stronger protection.